The Sales Director role is pivotal to an organization's success, serving as the bridge between strategic vision and tactical execution in revenue generation. Finding the right candidate requires more than just reviewing resumes and conducting standard interviews. While experience and past achievements matter, understanding how a candidate approaches real-world sales leadership challenges provides invaluable insights into their potential effectiveness.
Traditional interviews often fail to reveal how candidates will actually perform in the role. A candidate might articulate impressive strategies or reference past successes, but without seeing them in action, it's difficult to assess their true capabilities. Work samples and role plays create opportunities to observe candidates demonstrating the specific skills required for sales leadership success.
For Sales Directors, these practical exercises should evaluate strategic thinking, coaching abilities, analytical skills, and leadership approach. The right candidate needs to balance high-level strategy with hands-on team development while maintaining a relentless focus on revenue growth. These exercises help identify candidates who can not only talk about sales leadership but actually deliver results.
By implementing the following work samples in your hiring process, you'll gain deeper insights into each candidate's approach to critical aspects of the Sales Director role. This practical evaluation will help you distinguish between those who interview well and those who will excel in driving your sales organization forward.
Activity #1: Sales Team Coaching Role Play
This exercise evaluates the candidate's ability to develop team members through effective coaching—a critical skill for any Sales Director. Great sales leaders don't just drive numbers; they build stronger teams by identifying improvement opportunities and delivering constructive feedback that motivates performance improvement.
Directions for the Company:
- Select a recording of an actual sales call from your organization (with sensitive information removed) that contains 2-3 clear areas for improvement.
- Provide this recording to the candidate 24 hours before the interview, along with context about the salesperson's experience level and recent performance.
- During the interview, ask the candidate to role-play a coaching session with an interviewer who will play the role of the salesperson.
- The exercise should last 15-20 minutes, with 5 minutes for the candidate to explain their coaching approach afterward.
- Ensure the interviewer playing the salesperson responds realistically, occasionally showing resistance to feedback.
Directions for the Candidate:
- Review the provided sales call recording and identify key strengths and areas for improvement.
- Prepare to conduct a coaching session focused on helping the salesperson improve their performance.
- During the role play, demonstrate your coaching style by:
- Establishing rapport
- Asking effective questions to understand the salesperson's perspective
- Providing specific, actionable feedback
- Setting clear expectations for improvement
- Gaining commitment to specific action steps
- Be prepared to explain your coaching philosophy and approach after the role play.
Feedback Mechanism:
- After the role play, the interviewer should provide feedback on one aspect the candidate handled effectively and one area where their coaching approach could be improved.
- Give the candidate 5 minutes to explain how they would adjust their approach based on this feedback and demonstrate a brief segment of the coaching conversation with the suggested improvement.
Activity #2: Revenue Growth Strategy Presentation
This exercise assesses the candidate's strategic thinking and ability to analyze sales data to develop actionable growth plans. A successful Sales Director must be able to identify opportunities, allocate resources effectively, and create executable strategies that drive revenue growth.
Directions for the Company:
- Prepare a sanitized dataset showing 12 months of sales performance across different products, territories, and customer segments.
- Include information about market trends, competitive positioning, and current sales team structure.
- Provide this information to the candidate 48 hours before the interview.
- Ask the candidate to prepare a 15-minute presentation outlining a strategic plan to accelerate revenue growth.
- Allocate 10 minutes for questions from the interview panel after the presentation.
Directions for the Candidate:
- Analyze the provided sales data to identify patterns, opportunities, and challenges.
- Develop a comprehensive 12-month strategy to accelerate revenue growth, including:
- Key growth opportunities by product, territory, or customer segment
- Required resources and potential restructuring of the sales organization
- Specific initiatives with timelines and expected outcomes
- Key metrics for measuring success
- Potential risks and mitigation strategies
- Prepare a concise presentation (no more than 10 slides) outlining your strategy.
- Be prepared to defend your recommendations and discuss alternative approaches during the Q&A.
Feedback Mechanism:
- After the presentation and Q&A, provide feedback on one strength of the candidate's strategic approach and one area where their analysis or recommendations could be improved.
- Ask the candidate to spend 5 minutes explaining how they would refine their strategy based on this feedback.
Activity #3: Cross-Functional Collaboration Scenario
This exercise evaluates the candidate's ability to navigate complex organizational dynamics and collaborate effectively with other departments. Sales Directors must be able to align their team's efforts with marketing, product, and customer success to drive holistic business outcomes.
Directions for the Company:
- Create a scenario involving a conflict between sales and another department (e.g., marketing disagreement about lead quality, product team prioritization dispute, or customer success escalation).
- Provide written context about the situation, including perspectives from both sides and relevant background information.
- Have interviewers role-play as representatives from the other department.
- Allow 20-25 minutes for the exercise, including discussion afterward.
Directions for the Candidate:
- Review the scenario and prepare to lead a meeting to address the cross-functional conflict.
- During the role play:
- Demonstrate active listening to understand all perspectives
- Identify the root causes of the conflict
- Facilitate a productive discussion focused on business outcomes
- Propose solutions that balance sales objectives with other departmental needs
- Establish clear next steps and accountability
- Focus on finding win-win solutions that strengthen cross-functional relationships while still achieving sales objectives.
Feedback Mechanism:
- After the role play, provide feedback on one aspect of the candidate's collaboration approach that was effective and one area where they could improve their cross-functional leadership.
- Ask the candidate to spend 5 minutes explaining how they would adjust their approach based on this feedback and briefly demonstrate the improved approach.
Activity #4: Sales Process Optimization Exercise
This exercise assesses the candidate's analytical abilities and process improvement skills. An effective Sales Director must be able to identify inefficiencies in the sales process and implement changes that improve conversion rates and accelerate deal velocity.
Directions for the Company:
- Prepare a detailed overview of your current sales process, including:
- Stages of the sales funnel
- Conversion rates between stages
- Average deal cycle time
- Key activities at each stage
- Current pain points or bottlenecks
- Provide this information to the candidate 24 hours before the interview.
- Ask the candidate to identify 3-5 key process improvements that would have the greatest impact on sales performance.
Directions for the Candidate:
- Analyze the provided sales process information to identify inefficiencies and opportunities for improvement.
- Prepare to discuss:
- The most significant bottlenecks or inefficiencies in the current process
- 3-5 specific, actionable recommendations for process improvements
- Implementation approach for each recommendation
- Expected impact on key metrics (conversion rates, cycle time, win rates)
- How you would measure success and ensure adoption by the sales team
- Be prepared to explain the reasoning behind your prioritization of certain improvements over others.
Feedback Mechanism:
- After the candidate presents their recommendations, provide feedback on one aspect of their analysis that was particularly insightful and one area where their approach to process optimization could be strengthened.
- Ask the candidate to spend 5 minutes refining one of their recommendations based on this feedback.
Frequently Asked Questions
How long should we allocate for each work sample exercise?
Each exercise should take approximately 30-45 minutes total, including setup, the activity itself, feedback, and the candidate's response to feedback. For the strategy presentation, you may want to allocate up to 60 minutes to allow for a thorough Q&A session.
Should we use all four exercises with every candidate?
Not necessarily. Select the 2-3 exercises most relevant to your specific needs and challenges. Consider your organization's priorities and the particular strengths you're seeking in your next Sales Director.
How should we evaluate candidates across multiple exercises?
Create a standardized scorecard for each exercise that aligns with the key competencies in your Sales Director job description. Have each interviewer score independently before discussing their evaluations to avoid groupthink.
What if we don't have real sales call recordings to use for the coaching exercise?
You can create a simulated recording with team members role-playing a sales call, or you can provide a written transcript with notes about tone and delivery. The key is providing enough context for the candidate to demonstrate meaningful coaching.
How much should we weigh these exercises compared to traditional interview questions?
These work samples should comprise approximately 50-60% of your evaluation, with traditional experience and behavioral questions making up the remainder. Work samples provide the best indication of how candidates will actually perform in the role.
Can these exercises be conducted remotely?
Yes, all of these exercises can be adapted for remote interviews using video conferencing platforms. For the strategy presentation, ensure candidates can easily share their screen, and for role plays, practice the format beforehand to ensure smooth execution.
The hiring process for a Sales Director is a significant investment that will shape your sales organization's future. By incorporating these practical work samples, you'll gain deeper insights into each candidate's capabilities and approach, leading to more informed hiring decisions and better outcomes for your team.
To explore more resources for optimizing your hiring process, visit Yardstick's AI Job Descriptions, AI Interview Question Generator, and AI Interview Guide Generator.