Channel Marketing Managers serve as critical connectors between your company and your distribution partners, resellers, or other channel stakeholders. Their ability to develop strategic marketing initiatives, build strong partner relationships, and drive measurable results directly impacts your company's market presence and revenue growth. Finding the right talent for this role requires more than just reviewing resumes and conducting standard interviews.
Traditional interviews often fail to reveal how candidates will actually perform in real-world scenarios. While a candidate might eloquently describe their channel marketing experience, this doesn't necessarily translate to their ability to develop effective partner strategies, create compelling marketing materials, or analyze campaign performance data. This is where well-designed work samples become invaluable.
Work samples provide a window into a candidate's practical skills, strategic thinking, and problem-solving abilities. By observing how candidates approach realistic channel marketing challenges, you can make more informed hiring decisions based on demonstrated capabilities rather than self-reported experience. These exercises also give candidates a clearer understanding of the role's expectations, helping ensure alignment between their skills and your needs.
The following four work samples are specifically designed to evaluate the core competencies required for a successful Channel Marketing Manager. Each exercise simulates real-world scenarios that your new hire will likely encounter, allowing you to assess their readiness for the role while giving candidates an opportunity to showcase their expertise in a practical context.
Activity #1: Channel Partner Strategy Development
This exercise evaluates a candidate's ability to think strategically about channel partnerships and develop targeted marketing approaches that align with business objectives. It tests their understanding of partner ecosystems, strategic planning capabilities, and ability to allocate resources effectively.
Directions for the Company:
- Provide the candidate with a brief describing a fictional company, its products/services, current channel partner landscape, and business goals.
- Include information about 3-4 different types of channel partners (e.g., value-added resellers, distributors, system integrators) with varying characteristics.
- Supply basic market data and partner performance metrics from the previous year.
- Allow candidates 24-48 hours to prepare their strategy before the interview.
- During the interview, allocate 15-20 minutes for presentation and 10 minutes for questions.
Directions for the Candidate:
- Review the company information and develop a channel partner strategy for the upcoming year.
- Identify which partner segments to prioritize and why.
- Outline 2-3 key marketing initiatives for each priority segment.
- Create a high-level budget allocation across different partner types and initiatives.
- Prepare to explain how you would measure success for your proposed strategy.
- Develop a simple slide deck (5-7 slides) to present your strategy.
Feedback Mechanism:
- After the presentation, provide specific feedback on one strategic element the candidate handled well (e.g., "Your prioritization of partners based on growth potential showed strong strategic thinking").
- Offer one area for improvement (e.g., "I'd like to see more specific KPIs for measuring the success of your partner initiatives").
- Ask the candidate to take 5 minutes to refine their KPI approach based on your feedback, then present their revised metrics framework.
Activity #2: Co-Marketing Campaign Design
This exercise assesses the candidate's creativity, marketing acumen, and ability to develop campaigns that benefit both your company and channel partners. It evaluates their understanding of co-marketing principles and practical campaign execution skills.
Directions for the Company:
- Create a scenario involving a specific channel partner (e.g., a major distributor or value-added reseller).
- Provide information about a new product or service launch that will be sold through this partner.
- Include details about the partner's customer base, marketing capabilities, and previous co-marketing efforts.
- Supply a modest budget figure for the co-marketing initiative.
- Provide examples of your company's brand guidelines and marketing materials.
- Allow 30 minutes for this exercise during the interview.
Directions for the Candidate:
- Design a co-marketing campaign that will help launch the new product/service through the specified channel partner.
- Outline the campaign objectives, target audience, and key messaging.
- Identify 3-4 specific marketing tactics or activities that would be part of this campaign.
- Explain how you would allocate the budget across these activities.
- Describe how you would collaborate with the partner to execute the campaign.
- Sketch out a simple timeline for campaign development and execution.
Feedback Mechanism:
- Provide positive feedback on one aspect of the campaign design (e.g., "Your approach to leveraging the partner's customer data for targeted messaging shows strong strategic thinking").
- Offer constructive feedback on one area that could be improved (e.g., "The timeline might be too aggressive given the approval processes typically involved").
- Ask the candidate to take 5 minutes to revise their timeline or another aspect of the campaign based on your feedback.
Activity #3: Channel Performance Analysis
This exercise evaluates the candidate's analytical abilities, data interpretation skills, and capacity to derive actionable insights from performance metrics. It tests their problem-solving approach and strategic thinking when faced with underperforming channels.
Directions for the Company:
- Create a mock dataset showing performance metrics for 5-7 channel partners over the past year.
- Include metrics such as revenue, growth rate, lead generation, conversion rates, and marketing program participation.
- Intentionally include some underperforming partners and some inconsistencies in the data.
- Provide context about the company's channel goals and expectations.
- Allow candidates 20-30 minutes to analyze the data and prepare recommendations.
Directions for the Candidate:
- Review the provided channel performance data.
- Identify key trends, patterns, and anomalies in partner performance.
- Determine which partners are meeting expectations and which are underperforming.
- Develop 3-4 specific recommendations to improve overall channel performance.
- Create a simple one-page summary of your findings and recommendations.
- Be prepared to explain your analytical approach and how you prioritized your recommendations.
Feedback Mechanism:
- Highlight one strong insight or recommendation the candidate provided (e.g., "Your identification of the correlation between partner training and sales performance was particularly insightful").
- Provide one piece of constructive feedback (e.g., "Your recommendations could be more specific about implementation steps").
- Ask the candidate to take 5 minutes to elaborate on the implementation plan for their top recommendation.
Activity #4: Partner Relationship Management Role Play
This exercise assesses the candidate's interpersonal skills, communication abilities, and approach to relationship management. It evaluates how they handle challenging partner conversations and their ability to balance partner needs with company objectives.
Directions for the Company:
- Develop a scenario involving a difficult conversation with a channel partner.
- Possible scenarios include: a partner unhappy with recent changes to the partner program, a partner requesting additional marketing funds, or a partner whose performance has been declining.
- Assign someone to play the role of the partner representative (ideally someone with channel experience).
- Provide the candidate with background information about the partner relationship and the specific issue at hand.
- Allow 15-20 minutes for the role play exercise.
Directions for the Candidate:
- Review the partner background information and the specific situation.
- Prepare for a conversation with the partner representative to address their concerns.
- During the role play, demonstrate your approach to:
- Building rapport with the partner
- Understanding their perspective and concerns
- Communicating company policies or decisions
- Finding mutually beneficial solutions
- Setting clear next steps
- Be prepared to handle objections or emotional responses from the partner.
Feedback Mechanism:
- Provide positive feedback on one aspect of the candidate's communication approach (e.g., "You did an excellent job acknowledging the partner's concerns before proposing solutions").
- Offer one piece of constructive feedback (e.g., "You might consider asking more probing questions to understand the underlying issues").
- Give the candidate an opportunity to reflect on how they would approach the conversation differently based on the feedback.
- Allow them to re-do a portion of the conversation implementing the feedback.
Frequently Asked Questions
How much time should we allocate for these work samples in our interview process?
For optimal results, spread these exercises across different interview stages rather than conducting them all in one session. The Channel Partner Strategy Development exercise works well as a take-home assignment with presentation during an in-person interview. The other three exercises can be conducted during in-person or virtual interviews, with approximately 30-45 minutes allocated for each.
Should we use real company data for these exercises?
While using real data can make the exercises more relevant, it's generally better to create fictional scenarios based on realistic situations. This protects sensitive company information while still allowing candidates to demonstrate their skills. Ensure the fictional data reflects realistic challenges in your industry.
What if a candidate doesn't have specific experience with our type of channel partners?
Focus on evaluating the candidate's approach and thinking process rather than specific knowledge of your partner ecosystem. A strong candidate should be able to ask clarifying questions and apply general channel marketing principles even if they haven't worked with your exact partner model before.
How should we evaluate candidates who take different approaches to these exercises?
Establish evaluation criteria before conducting the exercises, focusing on both the process and outcome. Different approaches can be equally valid if they demonstrate strategic thinking, creativity, analytical skills, and effective communication. Consider having multiple interviewers evaluate the exercises to reduce individual bias.
Should we share these exercises with candidates in advance?
For the Channel Partner Strategy Development exercise, providing materials 24-48 hours in advance is recommended. For the other exercises, giving candidates 15-20 minutes of preparation time during the interview is usually sufficient. This balances preparation with the ability to assess how candidates think on their feet.
How can we ensure these exercises don't disadvantage candidates from diverse backgrounds?
Review your exercises to ensure they don't require specific cultural knowledge or experiences that might disadvantage certain candidates. Focus on fundamental channel marketing skills rather than industry-specific knowledge that can be learned on the job. Consider offering accommodations for candidates who might need them.
Channel Marketing Managers play a pivotal role in driving growth through partner ecosystems. By incorporating these practical work samples into your hiring process, you'll gain deeper insights into candidates' capabilities and make more informed hiring decisions. Remember that the best candidates may not always have the perfect resume, but they will demonstrate the strategic thinking, creativity, analytical skills, and relationship management abilities needed to excel in this role.
Ready to elevate your hiring process beyond these work samples? Yardstick offers comprehensive tools to help you design and execute the very best candidate interviews. From creating tailored job descriptions to generating insightful interview questions, our AI-powered platform streamlines your hiring process while maintaining the human touch that's essential for finding the right talent. Learn more about our AI Job Description Generator, AI Interview Question Generator, and AI Interview Guide Generator, or check out the full Channel Marketing Manager job description that inspired these work samples.