The Workplace Culture Coordinator role has become increasingly vital as organizations recognize the profound impact that workplace culture has on employee satisfaction, retention, and overall business performance. This position requires a unique blend of interpersonal skills, creativity, analytical thinking, and project management abilities. Traditional interviews often fail to reveal whether candidates truly possess these capabilities or merely talk about them convincingly.
Work sample exercises provide a window into how candidates actually approach the challenges they'll face in the role. By observing candidates in action—planning culture initiatives, analyzing feedback data, facilitating discussions, or designing engagement programs—hiring managers can make more informed decisions about which candidate will truly excel as a Workplace Culture Coordinator.
Effective work samples for this role should mirror the real responsibilities the coordinator will handle: assessing current culture, designing improvement initiatives, facilitating cross-departmental collaboration, and measuring impact. These exercises allow candidates to demonstrate their creativity, communication skills, and strategic thinking in practical scenarios rather than hypothetical discussions.
The following work samples are designed to evaluate candidates on the essential competencies needed for success as a Workplace Culture Coordinator: communication skills, problem-solving abilities, project management capabilities, passion for employee engagement, and cultural awareness. By incorporating these exercises into your hiring process, you'll identify candidates who can truly foster a positive workplace culture that aligns with your organization's values and goals.
Activity #1: Culture Assessment and Initiative Design
This exercise evaluates the candidate's ability to analyze organizational culture data, identify improvement opportunities, and design targeted initiatives. It tests their analytical thinking, creativity, and strategic planning skills—all essential for a Workplace Culture Coordinator who will need to develop programs that address specific cultural challenges.
Directions for the Company:
- Prepare a fictional or anonymized employee engagement survey report with quantitative scores and qualitative comments across various dimensions (e.g., work-life balance, communication, recognition).
- Include some clear areas of strength and weakness in the data.
- Provide basic information about the fictional company: size, industry, work arrangement (remote/hybrid/in-office), and any relevant contextual information.
- Allow candidates 45-60 minutes to review the materials and prepare their proposal.
- Have 2-3 interviewers present to evaluate the candidate's analysis and recommendations.
Directions for the Candidate:
- Review the provided employee engagement survey data and company information.
- Identify 2-3 key areas for cultural improvement based on the data.
- Develop one detailed culture initiative to address one of these areas, including:
- Clear objectives and success metrics
- Implementation timeline
- Required resources and budget considerations
- Potential challenges and mitigation strategies
- How you would measure the initiative's impact
- Prepare a 10-minute presentation of your findings and recommendations.
- Be prepared to answer questions about your analysis and proposal.
Feedback Mechanism:
- After the presentation, interviewers should provide one piece of positive feedback about the candidate's approach or ideas.
- Then, offer one constructive suggestion for improvement (e.g., "I'd like to see more consideration of how this initiative would work for our remote employees").
- Give the candidate 5 minutes to refine their proposal based on this feedback, focusing specifically on addressing the improvement area.
- Observe how receptively they incorporate the feedback and their ability to adapt their thinking.
Activity #2: Employee Engagement Program Planning
This exercise assesses the candidate's creativity, project management skills, and ability to design engaging activities that foster team connection. It reveals how they balance fun with purpose and how they consider diverse employee preferences in their planning.
Directions for the Company:
- Create a scenario brief describing a fictional team or department (15-20 people) that needs improved engagement and team cohesion.
- Include relevant details such as:
- Mix of remote and in-office workers
- Diverse team with varying interests and personalities
- Budget constraints ($1,000 maximum)
- Business goals the team is working toward
- Provide the candidate with a template for planning the engagement program.
- Allow 30-45 minutes for this exercise.
Directions for the Candidate:
- Review the team scenario provided.
- Design a three-month employee engagement program that includes:
- One team-building activity per month (mix of virtual and in-person)
- A recognition component that celebrates team and individual achievements
- A communication plan to promote participation
- Consideration for different personality types and preferences
- Complete the provided planning template, including timeline, budget allocation, and expected outcomes.
- Explain how each element of your program addresses specific engagement challenges mentioned in the scenario.
- Be prepared to discuss how you would measure the program's success.
Feedback Mechanism:
- The interviewer should highlight one particularly creative or effective element of the candidate's program.
- Then provide one piece of constructive feedback about an aspect that could be improved (e.g., inclusivity, budget allocation, or alignment with business goals).
- Ask the candidate to spend 5 minutes revising that specific element of their program.
- Evaluate their receptiveness to feedback and ability to quickly iterate on their ideas.
Activity #3: Difficult Conversation Simulation
This exercise evaluates the candidate's interpersonal skills, emotional intelligence, and ability to navigate challenging workplace culture situations. It reveals how they balance empathy with organizational needs when addressing sensitive issues.
Directions for the Company:
- Prepare a role-play scenario involving a difficult conversation the Culture Coordinator might need to facilitate.
- Example scenario: A department manager has received feedback that their team feels overworked and underappreciated, but the manager believes they're already doing everything possible to support the team.
- Assign an interviewer to play the role of the resistant manager.
- Provide the candidate with basic background information 15 minutes before the exercise.
- The role-play should last 15-20 minutes.
Directions for the Candidate:
- Review the scenario information provided.
- Prepare for a conversation with the department manager to discuss the team feedback and explore potential solutions.
- Your goals in this conversation are to:
- Create a safe space for open dialogue
- Help the manager understand the team's perspective
- Collaboratively identify potential improvements
- Maintain a positive relationship with the manager
- End with clear next steps
- During the role-play, demonstrate active listening, empathy, and constructive problem-solving.
- Be prepared to navigate resistance or defensiveness from the manager.
Feedback Mechanism:
- After the role-play, the interviewer should highlight one effective technique or approach the candidate used.
- Then provide one specific suggestion for how they could have handled a particular moment more effectively.
- Give the candidate an opportunity to reflect on how they would approach that specific moment differently based on the feedback.
- Evaluate their self-awareness and ability to adapt their communication style.
Activity #4: Culture Metrics and Reporting Exercise
This exercise assesses the candidate's analytical abilities, data interpretation skills, and capacity to translate culture metrics into actionable insights. It demonstrates how they would approach measuring and communicating the impact of culture initiatives.
Directions for the Company:
- Prepare a dataset with various culture and engagement metrics from a fictional company over a 12-month period.
- Include metrics such as:
- Employee satisfaction scores
- Participation rates in culture initiatives
- Retention/turnover data
- Absenteeism rates
- Qualitative feedback snippets
- Provide context about culture initiatives implemented during this period.
- Give candidates access to basic data visualization tools or templates.
- Allow 45-60 minutes for this exercise.
Directions for the Candidate:
- Review the culture metrics dataset provided.
- Analyze the data to identify trends, correlations, and insights about the company's culture.
- Create a one-page executive summary that:
- Highlights 3-4 key findings from the data
- Evaluates the apparent impact of previous culture initiatives
- Recommends 2-3 specific actions based on your analysis
- Suggests metrics to track going forward
- Prepare a brief (5-7 minute) presentation of your analysis for senior leadership.
- Be prepared to explain your methodology and defend your recommendations.
Feedback Mechanism:
- After the presentation, interviewers should commend one aspect of the candidate's analysis or communication approach.
- Then provide one piece of constructive feedback about their data interpretation or recommendations.
- Ask the candidate to spend 5 minutes refining one specific part of their analysis or recommendations based on this feedback.
- Evaluate their analytical flexibility and ability to incorporate new perspectives into their thinking.
Frequently Asked Questions
How long should we allocate for these work sample exercises?
Each exercise is designed to take 45-60 minutes, including time for the activity, presentation, feedback, and iteration. We recommend scheduling them as standalone interview sessions rather than trying to fit multiple exercises into a single interview. This gives candidates adequate time to demonstrate their abilities without feeling rushed.
Should we use all four work samples with every candidate?
No, we recommend selecting 1-2 work samples that best align with the most critical aspects of your specific Workplace Culture Coordinator role. Using all four would create an unnecessarily lengthy interview process. Choose the exercises that evaluate the competencies most important for success in your organization.
How should we evaluate candidates' performance on these exercises?
Create a structured scorecard for each exercise that rates candidates on the specific competencies being tested. For example, the Culture Assessment exercise might evaluate analytical thinking, creativity, strategic planning, and presentation skills. Have all interviewers use the same scorecard to ensure consistent evaluation.
Can these exercises be conducted virtually?
Yes, all of these exercises can be adapted for virtual interviews. For virtual settings, ensure candidates have access to necessary tools (e.g., document sharing, presentation capabilities) and consider providing slightly more time to account for potential technology challenges. Send materials in advance when possible.
How much preparation should we expect from candidates?
These exercises are designed to be completed during the interview process with minimal advance preparation. However, you may choose to provide basic information about the exercise 24 hours in advance so candidates can come mentally prepared. This approach often results in higher-quality work samples while still testing candidates' actual abilities rather than extensively rehearsed responses.
Should we use real company data for these exercises?
We recommend using fictional or heavily anonymized data to protect confidentiality and avoid potential bias. Creating fictional scenarios also allows you to design situations that specifically test the competencies you're evaluating, rather than being limited by your actual company circumstances.
Finding the right Workplace Culture Coordinator is crucial for building and maintaining a positive, productive work environment. By incorporating these work sample exercises into your hiring process, you'll gain valuable insights into how candidates actually approach culture-building challenges—insights that traditional interviews simply can't provide. These exercises evaluate not just what candidates know, but how they apply that knowledge to real-world situations.
For more resources to enhance your hiring process, check out Yardstick's AI Job Description Generator, AI Interview Question Generator, and AI Interview Guide Generator. You can also find the complete job description for a Workplace Culture Coordinator here.