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What is a Payments Strategy Manager?

The Payments Strategy Manager is a critical role responsible for developing and implementing an organization's payments strategy. This includes analyzing payment processing needs, identifying opportunities for cost savings and revenue generation, and collaborating with cross-functional teams to optimize the payments ecosystem. The Payments Strategy Manager also serves as a subject matter expert on payments-related matters and provides strategic guidance to senior leadership.

What does a Payments Strategy Manager do?

As a Payments Strategy Manager, you'll be tasked with analyzing the organization's current payment processing capabilities, identifying areas for improvement and opportunities for growth. You'll research industry trends and emerging payment technologies to identify potential solutions that align with the organization's goals. From there, you'll develop and implement a comprehensive payments strategy that enhances the customer experience, reduces costs, and generates revenue. Collaboration with various departments, including finance, IT, and customer service, will be key to ensuring the successful execution of the payments strategy.

Payments Strategy Manager Responsibilities Include

• Analyzing the organization's current payment processing capabilities and identifying areas for improvement
• Researching industry trends and emerging payment technologies to identify potential solutions
• Developing and implementing a comprehensive payments strategy that aligns with the organization's goals
• Collaborating with cross-functional teams to ensure the successful execution of the payments strategy
• Monitoring and evaluating the performance of the payments ecosystem and making adjustments as necessary
• Staying up-to-date on regulatory changes and industry best practices, and ensuring compliance with all applicable laws and regulations
• Serving as a subject matter expert on payments-related matters and providing guidance to senior leadership

Job Description

💰 Payments Strategy Manager

About Company

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Job Brief

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What You'll Do 💼

As a Payments Strategy Manager, you'll be responsible for developing and implementing a comprehensive payments strategy that enhances the customer experience, reduces costs, and generates revenue. You'll collaborate with cross-functional teams, analyze industry trends, and serve as a subject matter expert on all things payments-related.

• Identify opportunities for cost savings and revenue generation within the payments ecosystem
• Research and recommend innovative payment processing solutions
• Optimize the organization's payments strategy to improve efficiency and customer satisfaction
• Provide strategic guidance and support to senior leadership on payments-related matters

What We're Looking For 🔍

• Bachelor's degree in finance, business, or a related field
• 5+ years of experience in payments, finance, or a related field
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills
• Ability to work collaboratively with cross-functional teams
• Knowledge of payment processing technologies, industry trends, and regulatory requirements
• Project management experience is a plus

Our Values

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Compensation and Benefits

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Location

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Equal Employment Opportunity

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Hiring Process 🤝

The hiring process for our Payments Strategy Manager role involves several steps to ensure we find the best candidate for the job.

Screening Interview

This is a preliminary interview to determine which candidates meet the basic qualifications for the role. The interviewer will focus on evaluating the candidate's background, experience, and fit for the position.

Chronological Interview

This interview will be conducted by the hiring manager and will focus on the candidate's work history and relevant experience. The interviewer will ask questions to understand the candidate's progression in their career, the challenges they have faced, and the accomplishments they have achieved.

Competency Interview

This interview will be conducted by department leaders or key team members and will focus on evaluating the candidate's skills and competencies related to the Payments Strategy Manager role. The interviewer will assess the candidate's analytical and problem-solving abilities, their understanding of payment processing technologies and industry trends, and their ability to work collaboratively with cross-functional teams.

Work Sample: Payments Strategy Presentation

The candidate will be asked to prepare a 30-minute presentation on a payments strategy proposal for the organization. This will allow the candidate to demonstrate their ability to analyze the organization's current payment processing capabilities, identify opportunities for improvement, and develop a comprehensive strategy that aligns with the organization's goals.

Executive Interview

For this senior-level role, the candidate will have an interview with members of the executive team or board of directors. This interview will focus on the candidate's strategic vision, their ability to provide guidance and support to senior leadership, and their understanding of the regulatory and industry landscape.

Ideal Candidate Profile (For Internal Use)

Role Overview

The Payments Strategy Manager is a critical role that requires a unique blend of strategic thinking, technical expertise, and collaborative leadership. The ideal candidate will be a subject matter expert in payments processing and industry trends, with the ability to develop and implement a comprehensive payments strategy that drives cost savings, revenue generation, and an enhanced customer experience.

Essential Behavioral Competencies

1. Strategic Thinking: Ability to analyze complex problems, identify opportunities, and develop innovative solutions that align with the organization's goals.
2. Technical Expertise: Deep understanding of payment processing technologies, industry regulations, and emerging trends, and the ability to translate this knowledge into practical recommendations.
3. Collaborative Leadership: Strong interpersonal and communication skills, and the ability to work effectively with cross-functional teams to ensure the successful execution of the payments strategy.
4. Adaptability: Willingness to stay up-to-date on industry changes and regulatory requirements, and the ability to quickly adapt the payments strategy as needed.
5. Results-Oriented: Driven to achieve measurable goals and optimize the performance of the payments ecosystem.

Goals For Role

1. Reduce the organization's payment processing costs by 20% within the first year.
2. Increase revenue generated through payment processing by 15% within the first 18 months.
3. Improve customer satisfaction with the payment experience by 30% within the first two years.
4. Ensure the organization's payments ecosystem is fully compliant with all applicable laws and regulations.

Ideal Candidate Profile

• Bachelor's degree in finance, business, or a related field
• 5+ years of experience in payments, finance, or a related field
• Proven track record of developing and implementing successful payments strategies
• Excellent analytical and problem-solving skills
• Strong communication and interpersonal skills, with the ability to effectively collaborate with cross-functional teams
• In-depth knowledge of payment processing technologies, industry trends, and regulatory requirements
• Demonstrated project management experience
• Passion for staying at the forefront of the payments industry and identifying innovative solutions